🔒 Privacy Policy

Effective Date: 08/02/2025

Business Name: Team Gimi LLC

Contact: mikial@teamgimi.com | 267 824-3126

At Team Gimi LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal and device information when you use our repair services.

1. Information We Collect

We may collect the following information from you when you request service:

  • Personal Information: Name, phone number, email address, billing address.

  • Device Information: Device make, model, serial number, service issue, passcode (if required for testing).

  • Payment Information: Payment method (no credit card details are stored unless authorized).

  • Usage Info (if online): IP address, browser type, and visit behavior (website only).

2. How We Use Your Information

We use the information we collect to:

  • Provide repair services and communicate with you about your device.

  • Process payments and send receipts/invoices.

  • Notify you of service status or changes.

  • Improve our services and customer experience.

  • Comply with legal and tax obligations.

3. How We Protect Your Information

We use reasonable physical, technical, and administrative safeguards to protect your personal and device information.

  • Devices are stored securely during repair.

  • Access to devices and customer data is limited to authorized staff only.

  • Any personal data or passwords provided are kept confidential and used only for diagnostics or repair verification.

4. Data on Your Device

We do not access, transfer, or share your personal files or data without your permission.

  • It is your responsibility to back up your data before bringing your device in.

  • We are not liable for data loss during service.

  • Any data shared with us for backup, recovery, or transfer will be deleted after service is complete.

5. Sharing of Information

We do not sell or share your personal information with third parties, except:

  • If required by law or legal process.

  • If necessary to complete a transaction (e.g., with a payment processor or parts supplier).

6. Cookies (Website Use Only)

If we collect website data, we may use cookies for traffic analysis and improving your online experience. You can disable cookies in your browser settings.

7. Your Rights

You have the right to:

  • Request access to your personal information.

  • Request correction or deletion of your information.

  • Opt-out of marketing messages (if applicable).

To make a request, contact us at: [Your Email]

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on our website and/or available in-store.

📞 Contact Us

If you have questions about this privacy policy or how your information is handled, please contact us:

Team Gimi LLC

Email: mikial@teamgimi.com

Phone: (267) 824-3126